Effective June 12, 2026
user-library-modify. Used only to save the release to the fan's Spotify library on release date. No other use.bckstg uses the Anthropic API to power its AI pitch and press release generation tools. When you use these features, the text information you have entered into your profile (artist name, genre, bio, and release details) is sent to Anthropic's API to generate your document.
These AI tools work exclusively with the text you provide. bckstg does not send any audio or music files to Anthropic or any other third-party AI service. No AI system on bckstg analyzes, learns from, or processes your music in any way.
bckstg's prompts are informed by DSP industry best practices drawn from professional masterclasses, conferences, and platform guidelines. This is not a generic AI writing tool — it is purpose-built for the music industry. Data sent to Anthropic via the API is not used to train Anthropic's models by default, per Anthropic's API data usage policy.
When you upload a track to the Track Vault, bckstg writes a unique, invisible identifier into the audio file. This identifier — called a watermark — is different for every copy shared. If a copy leaks, the watermark tells us exactly which share it came from.
This is a technical process, not an AI process. bckstg does not analyze your music, does not attempt to understand its content, does not run any machine learning against it, and does not use it to train any model. The watermark is a data tag written into the file. That is the full extent of what bckstg does with your audio.
bckstg does not share your audio files with any third party. Original files and watermarked copies are stored in your private storage and are not accessible to anyone without your explicit share invitation. You may delete your Vault tracks and all associated shares at any time.
bckstg does not sell, rent, or trade personal data of artists, creators, venues, promoters, or fans to any third party. Fan data collected through your fan page belongs to you. bckstg does not use it for advertising and does not sell, rent, or trade it to third parties. bckstg may use fan email addresses to send platform-level announcements — fans can unsubscribe from those at any time.
“Fan data collected through your bckstg page — emails, phone numbers, city requests, pre-save opt-ins — belongs to you. bckstg does not sell it, rent it, or trade it. bckstg does not use it for advertising or to promote other accounts. bckstg may send fans platform-level announcements about features relevant to them — fans can unsubscribe at any time.”
BCKSTG uses analytics and advertising cookies, including the Meta Pixel, on our own marketing and product pages to measure site traffic and improve our advertising. This tracks how visitors interact with bckstg.co. It does not access, include, or transmit any artist's fan subscriber list. Fan email addresses are never shared with Meta or any advertising platform. Visitors in regions where consent is required see a cookie banner on first visit and can change their choice anytime via the Cookie preferences link in the footer. We honor Global Privacy Control automatically.
All data is stored via Supabase. We use row-level security (meaning your data is protected at the database level — queries cannot mix your data with another user's), encrypted connections (TLS), and hashed passwords. We perform regular backups.
Artist and creator accounts may grant a label, management firm, or booking agency access to act on their behalf. When you accept a roster invite, the parent account's admins and editors can:
Every action they take on your behalf is logged with timestamp and actor. You can review the full audit trail at /dashboard/account/activity and revoke access at any time from /dashboard/account/team. When your subscriber list is exported by anyone other than you, you receive an in-app notification.
A label/agency role does not grant access to fan accounts (your fans' data), Stripe payment details, password reset, or account deletion — those remain owner-only.
Artists on a Pro plan can export their fan subscriber list as a hashed file for use in third-party advertising platforms such as Meta Ads Manager. Before any export is generated, every email address is normalized and converted to a SHA-256 hash — a one-way cryptographic process. The original email address is never included in the exported file and cannot be recovered from the hash.
BCKSTG does not transmit fan email addresses to Meta or any other advertising platform. The exported file is delivered only to the artist who owns that subscriber list. What the artist does with the file after download is governed by their own obligations under applicable privacy law and the terms of the platform they upload it to.
Fan email addresses are collected only with the fan's consent at the point of subscription on the artist's fan page. Fans can unsubscribe at any time via the unsubscribe link in any email or directly on the artist's fan page.
Creators on bckstg may connect their own Meta (Facebook) Pixel ID or Google Analytics Measurement ID through their account dashboard. When enabled, these scripts are injected on that creator's public fan page only, and fire a standard PageView event when a visitor loads the page.
bckstg does not control, receive, or have access to the data collected by these artist-installed scripts. The data collected is governed by Meta's Privacy Policy and Google's Privacy Policy, not by bckstg.
If you are a fan visiting a creator's page and do not want your visit tracked by third-party scripts, you may decline cookies via our banner, send Global Privacy Control (we honor it automatically), or use a browser extension that blocks tracking scripts (such as uBlock Origin or Privacy Badger).
If you run ads through BCKSTG AMP or build a Custom Landing Page with a tracking pixel enabled, the pixel fires on the public landing page only and reports events directly to the ad platform (Meta) tied to your connected ad account. BCKSTG does not receive or store this pixel data; it flows from the fan's browser to Meta. The Meta access token BCKSTG stores on your behalf is used only to create and manage campaigns you initiate; BCKSTG never sees or holds ad-spend funds.
Pro and Lifetime accounts may upload a photo or video as an ambient background on their public fan page. Uploads are stored on BCKSTG and served through our CDN; the file is publicly accessible at its CDN URL when your fan page is loaded. You may remove or replace the backdrop at any time; removal deletes the file from storage.
Approved Partner accounts may opt in to a public profile at bckstg.co/p/{handle} displaying the partner's name, avatar, bio, featured link, and any press articles the partner has published through BCKSTG. Opting in makes these fields publicly indexable. Partner accounts that do not opt in have no public-facing surface. Partners may toggle the public profile off at any time from the dashboard.
When you subscribe to an artist's list on BCKSTG, the artist receives your email for their own list. BCKSTG may also occasionally email you about platform-level announcements (new features for fans, security notices, policy changes). You can unsubscribe from either at any time.
You can unsubscribe from bckstg platform communications at any time using the unsubscribe link in any email we send. Unsubscribing from bckstg platform emails does not remove you from any creator's individual list, and vice versa.
bckstg does not sell or share your email address with advertisers or any third party outside of the creator whose page you subscribed through.
Users on eligible plans may connect a custom domain to their bckstg fan page. When a custom domain is connected, bckstg registers that domain with our hosting provider (Vercel) to provision SSL and route traffic. The domain name itself is stored on your profile. No additional personal data is collected as a result of using a custom domain.
Artists and creators on eligible plans may send email broadcasts to their subscriber list via bckstg. Emails are delivered through Resend. Every broadcast email includes a one-click unsubscribe link. Fans who unsubscribe are immediately removed from future broadcasts. bckstg does not use your subscriber list for advertising, third-party promotions, or to promote other accounts on the platform. bckstg may send fans platform-level announcements about features relevant to them — see the Platform Announcements section.
When you use BCKSTG Live Streaming as a creator, we collect and store your Cloudflare Stream live input credentials (stream UID, RTMPS URL, stream key, HLS playback URL) associated with your account. Stream start times and session metadata are stored to support dashboard features such as duration tracking and chat history.
When fans participate in a live stream chat, we collect their name and email address, which is added to the creator's subscriber list (with the fan's acknowledgment at time of submission). Chat messages, including message content, sender name, and timestamp, are stored and associated with the stream session. Deleted and moderated messages are soft-deleted (marked as deleted) and no longer displayed, but may be retained in our database for a period of time before permanent deletion.
We use Cloudflare Stream (cloudflare.com) to power live video delivery. Video streams are processed and delivered through Cloudflare's infrastructure. Please refer to Cloudflare's privacy policy for information about their data practices.
Viewer presence data (anonymous session tokens used to count concurrent viewers) is stored temporarily and automatically expires. We do not associate viewer presence data with personally identifiable information unless the viewer authenticates via the chat system.
Fan pages with adult content enabled display an age confirmation gate. Visitors must self-confirm they are 18 or older before the page content is revealed. bckstg does not collect, store, or transmit any data as a result of this interaction. No record of a visitor's age confirmation is retained.
User-selected fan page themes are stored on the artist's profile. No tracking data or analytics are associated with theme selection.
You have the right to access and delete your data at any time. Pro and Lifetime users can export data in CSV or JSON format from the dashboard. To request full data deletion, email us at support@bckstg.co and we will complete the request within 30 days.
We use essential cookies to keep you signed in, plus analytics and advertising cookies (including the Meta Pixel) on our marketing pages to measure traffic and improve our own ad campaigns. Visitors in regions where consent is required see a banner on first visit and can change their choice anytime via the Cookie preferences link in the footer. We honor Global Privacy Control automatically.
bckstg is not directed at children under 13. We do not knowingly collect data from children.
We will notify you by email at least 14 days before any material changes to this policy take effect.
BCKSTG
3564 Avalon Park E Blvd Ste 1-A1093
Orlando, FL 32828
Privacy questions? Email support@bckstg.co