Spotify autofill not finding you: Search your exact artist name as it appears on Spotify. If you have a common name, try adding your genre or city.
Spotify pre-saves not working: This is a Spotify platform limitation, see Connecting Spotify for the full explanation and what BCKSTG does to make sure fans still get notified on release day.
Apple Music autofill not working: There's no Apple Music connection to reset. Paste your Apple Music artist link again in Dashboard → Profile, under Connections.