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Email & SMSPro

Sending an Email Blast

Go to Dashboard → Guest List → Send.

Plan Requirements

Email blasts need a paid plan or a Pro trial. They aren't available on Free. Pro includes 50 email credits a month, and you can buy more in Guest List → Credits.

Template Selection

Choose from 5 built-in templates:

  • New Release
  • Show Announcement
  • General Update
  • New Content
  • Event Announcement

Templates are account-type aware, only relevant ones show for your account type.

Targeting and Preview

Send to your whole list, or pick fans in Guests by segment, tag or city first. Preview before sending.

Cost

Cost: 1 credit per email. Sending to 500 fans uses 500 credits, from your monthly credits first and then credits you bought. If you have fewer credits than fans, the send goes to as many fans as your credits cover and tells you how many it missed. You can send to the rest from Sent history once you have more credits.

First-Time Senders

If your first send includes fans you imported, we check it once before it goes out. It's an anti-spam check. Fans who signed up through your page, lists or links don't trigger it. Accounts that joined through an invite skip this check. You'll be notified when it's cleared, and it clears on its own within 48 hours. New accounts can send their first blast 72 hours after sign-up.

Super Fan List

Fans who opt into your Super Fan list are flagged in your subscriber table. You can filter your blast to Super Fans only if you want to send exclusive messages to your most engaged subscribers.

Blast History

Your sent history is at the bottom of Dashboard → Guest List → Send.

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