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Troubleshooting

My Flyer Won't Upload

My Flyer Won't Upload

Supported Formats

"JPG and PNG only."

Common Causes

The platform identifies several reasons flyers may fail to upload:

  • HEIC format, iPhone's default photo format. Users can switch to JPG by going to Settings → Camera → Formats → Most Compatible, or convert files before uploading
  • File size, Files that are too large need to be resized first
  • Corrupt file, Opening the image in a photo editor and re-saving as JPG can resolve corruption issues
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